Anywhere USB 8 Plus

Good day. I am the owner of Anywhere USB 8 Plus. After a regular power cut, the device turns on, all the lights are on, but nothing happens. It does not go into operation. It is also impossible to connect to the device. I would be grateful if you can help me.
With respect to you, Alex.

Dear Alex,

thanks for your question and welcome do Digi Forum.

Basing on the description, this device might need a repair.

Please try to factory reset using the reset button, if still doesn’t help please send us an email to with the SN of the unit so we can proceed further.

Digi Technical Support

Unfortunately, holding down the reset button has no effect. I cannot send you a letter, it is blocked. Tried it from several mailboxes.

SN - AW08-000407