AnywhereUSB / 14 every week to become inaccessible.

Other & Legacy Products
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1

Good afternoon.
Approximately 1-1.5 weeks you are not available on the network at configured IP Network failover. It helps only physical device reboot. What to do? (When sewing factory and features below)

Model:	 	AnywhereUSB/14
Ethernet MAC Address: 	 	00:40:9D:80:5C:9A
 
Firmware Version:	 	1.81.15.70   (build 82002081_L1 awusb14 eos 1/26/2015 5:30:35p)
Boot Version:	 	1.09.10.6   (release 82002082_B awusb14 bootloader 11/09/2009)
POST Version:	 	1.09.9.39   (release 82001552_A generic_travis hwdiag 11/09/2009)
Product VPD Version:	 	none
Product ID:	 	0x0121
Hardware Strapping:	 	0x0000
 
CPU Utilization:	 	3%
Up Time:	 	1 day 20 hours 5 minutes 38 seconds
Total Memory:	 	131072 KB
Used Memory:	 	25751 KB
Free Memory:	 	105321 KB
2

Could be this issue, might want to look into the knowledgebase articles if this one doesn’t address your issue

http://knowledge.digi.com/articles/Knowledge_Base_Article/AnywhereUSB-disconnects-from-host-computer-and-hangs-re-connecting

3

  1. Update the firmware to the current version (1.82).

  2. Disable the RealPort service if you aren’t using the serial port.

Does the problem still happen afterwards?