we’re having some issues with a DK12 key from DESKey. It seems that the server can see the key but the software in question (it’s some bizarre label program) can’t seem to find it.
I know this is a bit unrelated but I just wanted to hear if anyone has had success with the DK12 key from DESKey.
Is the USB device in question that’s presumably attached to the AnywhereUSB a USB license dongle?
Please send me a screen capture of Windows Device Manager (maximized) with the USB section expanded.
I have DK3 deskey with the same problem. It connects to computer with no problem, but software will not accept the licence dongle. Is there a problem with anywhereusb and deskey dongles?
Message was edited by: itadmin
Please upload the following screen captures:
Windows Device Manager (maximized) with the “Universal Serial Bus controllers” section expanded.
AnywhereUSB Configuration Utility.
AnywhereUSB Viewer Utility (maximized) with the DK3 deskey highlighted on the left-hand side.
The related software in question showing that error (presumably).
I would like to re-open this thread. We are VAR and software development firm that works with various partner channels.
One of our partners uses USB license key dongles from DK3 / DesKey. Any time an anywhereUSB network hub device is used, the software is unable to communicate / detect the DesKey device.
The device does show up in device manager.