Canon Scanner unavailable

Hello,

I’am having an issue with an anywhereUSB/2.
I’ve plugged my Scanner Canon DR-7550C on USB port1, and want to use it threw my network.
The scanner is detected by my computer and the driver is installed, but i’am unable to use it as a scanner. Options are missing, and it’s not detected on any part application (Gimp, paint or fax program). [:-/]

It seems that nothing can operate with the scanner, i’am just able to see it in my peripheral list.

Can you help me please ?

regards,

Eric

anywhereUSB is working fine. The probleme was the scanner. It has to be operate from a specifique software. Native scanner function in Windows do not work with this scanner.

Case Solves.

Thanks for reading :slight_smile:

Refer to the KBase article
http://www.digi.com/support/kbase/kbaseresultdetl?id=3099