Dc-sp-01-c recovery

Serial Servers & Infrastructure Mangement
1

Now that the DC-SP-01-C is discontinued, I have a number of devices that I am trying to preserve for spares and replacements. Each one is a valuable resource.

Two of the units were apparently DOA and a third just died following uploading of the AP. I have 4 APs that I load according to the functionality required; these are long term stable and I have performed the configuration many many dozens of times, and there are many dozens of the devices deployed for periods of many years.

I have tried the recovery procedure at:
www.digi.com/support/knowledge-base/recovery-procedure-for-digi-connect-wi-sp
but in all cases there is no sign of life at the serial port no matter how long I keep the reset button pressed for. So I have two questions:

  • Can I deduce from this that the it is a hardware failure, and/or
  • Is there anything else I can do to determine and remedy the situation.

Many thanks for any interest…

Denville.

2

What is the behavior of each of the LEDs on these devices?

If you email tech.support@digi.com with the serial numbers (or MAC addresses if there is no S/N) of the units, we can tell you if any of them are covered under warranty.