Hello all,
I am fairly new to the Console scene, but I know enough to get me by. My problem is that I have a brand new CM48 and already seems I have 2 bad ports. There was 5 when I pulled it out of the box and hooked them all up, but I went into the web access page, and reset the ports, and three of them started working, but two did not.
Any ideas? Is there any software or such that I can run on the ports to see if they are bad? I looked at the Diagnostic Utils that they have here, but I have no clue on what to use.
Thanks for the help.
Ben Simpson
Mendocino Software
The best way to determine if a port is bad or not is to plug a loopback plug into it and connect directly to the socket. This eliminates things such as cable issues, or configuration/operation of whatever is being plugged into the serial port as a possible cause. If a port is able to echo data through a loopback plug when the port is connected to, then the cause for failure would seem to be external. If a port fails loopback, the port is definitely bad (assuming the loopback plug itself isn’t of course 
So funny thing is, it works now. Only thing is, it will connect to the machine just fine and give me output, but when I had a loopback connector plugged in, it didnt give me the echo. Ah well, it works now.
Thanks for the advice.