I had update the firmware of my ix14 device through the webUI and after restarting I do not have ethernet access.
I have serial access but the commands don’t responde like user guide.
Digi/IX14 Version 19.1.134.81
Help please, JCG.-
I had update the firmware of my ix14 device through the webUI and after restarting I do not have ethernet access.
I have serial access but the commands don’t responde like user guide.
Digi/IX14 Version 19.1.134.81
Help please, JCG.-
Hi and welcome to Digi Forum!
In order to better investigate this issue, we would need some more details, and you should please send us an email to tech.support@digi.com for us to work on it.
Please check the below:
With the above info we should be able to start troubleshooting on this to understand what is going wrong.
Regards,
Anny
Digi Technical Support Team