WR44 unable to login after factory reset

Digi TransPort WR (Series)
1

Hello:
I have a Digitransport WR44v2. I documented the setup in the router and then did a factory reset as need to reprogram it for another application. Upon coming back from the reset on 192.168.1.1 I cannot login via the WebUI. I have tried username-password, admin-default and neither worked.
I could login using admin-default via the serial interface so I did that and added a new username and password with SuperUser access level. I then issued a saveall command.
I reboot and can login via the serial interface using the new username and password but the WebUI WILL NOT accept the new username and pw.

What am I doing wrong?

Cheers,
john

2

Hi John,

if the login issue is only on the WEB UI, I would suggest you to try the following:

  • Erase the cache of the browser
  • Try different browser
  • Try incognito window

I hope this helps!

Thanks,
Anny
Digi Technical Support

1 Like
3

The incognito trick worked, well done

Cheers,
John

2 Likes