Digi Portserver TS 8

Serial Servers & Infrastructure Mangement Portserver TS
1

We have a portserver TS 8 in a hotel that is used to cummunicate with a Property Management system that is remotely hosted. We have had ongoing problems for a few months now. We think the TS 8 is bad but we have reset it to the factory defaults and need assistance with programming it. I am not familiar with how to program it. Does anyone know what needs to be done or a contact number for tech support?

Thanks,
Ray

2

You should first start by creating an online support request located here:
http://www.digi.com/support/eservice/login.jsp?p=true

3

Thanks!