Error while downloading Firmware Library: Timeout while connecting to the server.
The following system properties can be used to adjust the connect and read timeouts (in ms):
com.digi.xctung.fw.connectionTimeout=
com.digi.xctung.fw.readTimeout=
Every time I start it. Can anyone tell me how to fix this?
Sounds like you have a firewall enabled that is keeping XCTU from accessing Digi’s FTP site. To resolve it, try adjusting the firewall to allow XCTU internet access.
The FTP site is ftp://ftp1.digi.com/support/firmware/ and yes the port I suspect is the standard FTP port of 21. But if you want more than this, you really need to submit a case to Digi Support.
I handed this information to our IT support people and they got me to install a Microsoft firewall client. There were some goings on and now I don’t get the error.