I have a ConnecpPortX4 gateway that is installed in a remote (very limited access) location. I am using the iDigi Device Manager (from the iDigi platform) to check on the gateway and have found that there are certain parameters that are not available compared to connecting to the gateway via the web interface. The gateway is behind a firewall, so I don’t have access to the web server interface on the device.
In particular, the “Industrial Automation” settings are not available via this tool unless I am mistaken. I am having trouble accessing a device that uses this feature and need a way to verify the Modbus and UDP port configuration. Is there another way I can get/set these values remotely under these conditions?
Also, is there a way to set the configuration on the gateway to allow access to the onboard web server when it is behind a firewall with limited ports open?
Thanks in advance for any suggestions or tips.