LED Stays Lit on my xStick2 ZB

I just recently received my xStick2. I was configuring it to work with SmartThings using the following…
https://community.smartthings.com/t/faq-mapping-your-zigbee-network-with-digis-xctu/28477
I received a popup message to reset the device. After removing and plugging in the xStick, the LED remains lit continuously and I am unable to reconnect it to XCTU. Any suggestions? Is it bricked?

The following might be helpful:

http://knowledge.digi.com/articles/Knowledge_Base_Article/Location-of-the-reset-line-on-an-XStick