My xbee Module is Giving Unknown error

I recently bought two xbee series 2 modules.

Whenever I connect either one of them they give me error

communicating with modem = ok
Modem type=Name unknown(ID = 4294967248309)
Modem firmware version=

I cannot read or write anything because it gives me error of parameter failed.
I tried to reset it but still no use.

I am doing my university final year project, please help me with it.

Hello Saif,

Ensure that you have the latest X-CTU version and download new firmware versions in Modem Configuration / Download New versions…. By the way, XBees Series 2 are ZigBee modules, not WiFi. This or this are more suitable forums. Best regards,

Hello,
I have the same problem with Saif and I am using Xbee Wifi module. The only difference is that Modem type=Name unknown(ID = 429496722900) seen in my situation. An extra observation is that even when the module is not supplied by a Vcc voltage, and the test is applied again, the result does not change. I see the same com test window.
Please, someone help me, thanks in advance

Best Regards
Yusuf

Reflashing the firmware on the modules with correct Modem, Function set and Version will help.