Part Numbers below

Here are the numbers on the micro processor. Digi ROHS
CC9P9360_3
382 0643
There are no numbers on the circuit board
Thank you for your help.
Jim

It appears you have a Connectcore 9P product.

Page 58 in the following guide shows how to factory reset Connectcore 9P products:

http://ftp1.digi.com/support/documentation/90000734_B.pdf