Portserver connections sometimes stop receiving input, is there a setting or software upgrade to get around that?

I am working with some Portserver II and Portserver TS devices that sometimes stop receiving input. I can see a connected machine booting for example, but can’t send keystrokes.

Is there a setting or software update that can fix or workaround the occurrence?

We have a workaround, which is to execute ‘reset’.



What firmware versions are you running on both units?