Hey all, I have realport software installed on a few machines at a client’s business. They changed the way they operate the business and they no longer need the RealPort software installed. The new software communicates directly the port server via TCP.
We’re running into a problem now where the Realport software started changing the baud rate to 1200 7n1.
So my ideal solution would be to just uninstall the Realport software as it isn’t needed anymore more via our RMM software. So is there a windows command line to remove the com ports?
@Dan_TCS, the quickest way to get the Realport driver to stop interfering with direct serial port operation would be to access the Windows server where Realport is installed, then look under Device Manager → Multiport Serial Adapters. Here, you should see the hardware devices which are installed/using Realport listed, and you can right-click each Adapter to either disable or uninstall the device.
If you really want to uninstall this from the Windows cmd prompt:
- open the cmd prompt as Administrator.
- “cd” to the folder where the Realport driver zip file was extracted.
- Issue the following command to remove all traces of the currently installed Realport driver:
- setup /removeall
- Reboot the computer
If you go into Windows Device Manager after running the CLI command as outlined above, you should no longer have a Multiport Serial Adapters category, indicating that the Realport driver has been uninstalled.
Hope the above info helps!
Realport software started chaning the baud rate to 1200 7n1
without any application opening the virtual COM port created by RealPort, there should be no such thing. Unless you have Windows scanning for modem or serial mouse by default (you might want to disable this) see: HOW TO: Stop Modem Scanning in Microsoft Windows | Digi International