I have a Windows 2012 VM (running on VMWare) on which I have installed the v3.51 driver. The configuration utility connects properly to my remote AnywhereUSB/2 device.
When looking at the Windows devices and printers, I have 2 additional devices:
- RealPortUSB remote hub
- RealportUSB host controller
The latter is in error with the following message:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I already came across this article:
In the system32\drivers folder, the file usbd.sys is present in that folder.
When I connect with another VM, things run fine. I also excluded any firewall issue by opening all available ports to the AnywhereUSB device.
How can I fix this issue?