USB/2 much slower than USB/5

We just deployed several dozen usb/2 and usb/5 devices.

The usb/2 devices are much slower than the usb/5?

The specs doesnt list any difference except the number of ports. Is this something we can fix? The speed of the USB/2 device with our check scanner is not acceptable.

But we have flashed firmware and made sure everything else was the same as th USB/5 devices.

There will be a firmware update in the future that will help increase the usb speed much like the AnywhereUSB/5 has. There is no timeframe when the firmware will be released

Is there anyway to get a beta firmware? Otherwise, I fear management will be seeking to return these 42 devices for SIIG branded devices.

-M

You would need to contact Digi Technical Support to obtain the beta firmware when the firmware becomes available