why i don’t have the option to pick digi prepaid live?

i don’t have the option to pick prepaid live like before whats going on digi? this is the only reason why i buy and use your simcard for those free data

You have mistaken Digi International, an American Industrial Internet of Things (IIoT) technology company
https://en.wikipedia.org/wiki/Digi_International

for Digi Telecommunications, a mobile service provider in Malaysia.
https://en.wikipedia.org/wiki/Digi_Telecommunications

Try the Get Help options on the Digi Telecommunications website. https://www.digi.com.my/get-help

Nicholas Wilson
Your IoT
https://www.YourIoT.com.au