Well, not quite a year perhaps. Still, that’s more than long enough to wait
These forums are mostly inhabited by users of the Digi products, and I see that your original post had 425 views. Conclusion: no-one out here in user-land knows the answer.
I’d suggest that you should put in a support request to the excellent folks at Digi. They’re very helpful and knowledgeable, and if you explain that you asked the question in the forums and got no answer I’m sure they’ll be even more pleased to help.
There’s no rule on this, but I’d generally suggest that if you ask a question and don’t get an answer within a week or two, you’re unlikely to get one and should approach Digi directly.