Xbee-Pro s1 explorer board reset

Every time I try to use my xbee s1 pro on the XCTU program, I get the action needed window, I already tried short circuiting the GND pin with the RST pin, but the window doesn’t disappear. I even tried to weld two wires on those pins, and connected them in a breadboard with a botton, for no use. Help me I am desperate!

I acquired two others explorers from my university, but the issue continue. So maybe my xbee doesn’t reset anymore? Like, the issue is not on the explorer board, but on the xbee itself?

Fixed, just update the fimware, just note that the latest fimware for the xbee s1 Pro, 10ee, is corrupted, so update for the 10de.