We are using AnywhereUSB 8 Plus
Firmware: 20.11.32.168 AnywhereUSB Manager Version 3.1.20.1
All 8 USB dongles were not accessible for all users over the past weekend.
Only after PowerOFF/PowerON cycle on Monday morning the access to USB dongles was back OK.
After RMA this AnywhereUSB 8 Plus was configured from scratch and worked fine last month.
Does someone have an idea about this or know this behavior?
Thanks
Ravil
I have experienced this on an AnywhereUSB 2 plus.
Only the AnywhereUSB service had stopped responding but the device was still online. I rebooted the device remotely and it came good.
I am using this device on the public internet so I believe it is either the service crashing due to something probing the port or a poor client connection causing the service to crash.
Are you using the device remotely over the internet?
We are using AnywhereUSB 8 Plus on local network and remote via VPN.
Ravil