I have several VM’s (running on Citrix Xenserver 5.6) that require connection to a USB dongle for software to work. All the software and dongles are exactly the same across the VM’s (the Software is GMG ColorProof 5.1).
I have an older AnywhereUSB/5 First Gen (F/W v2.30.0005 - Driver 3.10.30) connected to one of my VM’s with the dongle attached and this works great! The software see’s the Dongle and loads no problem.
With this in mind I purchased a couple of AnywhereUSB/2’s for my remaining VM’s to run the same software and dongles (I only need 1 port per VM) I have set them up in exactly the same way, connected to them successfully through the Remote Hub config Utility, drivers have loaded fine for the Dongle, but I get a message from the Software saying that It cannot establish a connection with the dongle. (If I then connect to the older USBanywhere/5 it works fine)
I have also worked through this KB article (although this does seem exactly what is happening) but still no luck:
Could this be a firmware issue or driver issue? The new USBanywhere/2’s are fully upto date using the latest FW and drivers. The older USBanywhere/5 is using older firmware.
Any help would be greatly appreciated.