AnywhereUSB and BlackBerry - Blue screen

USB Edgeport
1

Hi,

I get blue screen when I connect a BlackBerry terminal 9000 to the AnywhereUSB.
Does someone got an idea ?

Working fine with USB Key.

Thanks for the help

Marc

I’m running BlackBerry Manager v. 4.1.5.26
AnywhereUSB
Boot Code v1.4.8
Firmware v2.30.5
Hardware 0x5

2

Hi Marc,

Connect that BlackBerry directly to a PC (install the driver if prompted) then run the AnywhereUSB Check Utility. Does it pass? That it, does the utility say that the device is compatible?

http://ftp1.digi.com/support/utilities/awusbcheck.exe

3

Hi Jeremy,

The utility says that’s OK: “No incompatible devices found”

Got another idea ?

4

Try the previous AnywhereUSB driver, which is version 2.40. You can download it from our FTP site using the info below. The file name is “40002533_G.exe”. You should first uninstall the existing version by clicking “View / Driver Information / Uninstall” in the AnywhereUSB Configuration Utility and then reboot the PC when prompted. After Windows loads, run the installer for the 2.40 version.

If you are using a FTP client:
Host name: ftp://ftp1.digi.com
Username: austin
Password: !15st3n!

===

If you are using Internet Explorer 6 (or a previous version), copy & paste the following address:

ftp://austin:!15st3n!@ftp1.digi.com

This will automatically log you in with the above Username & Password.

===

If you are using Internet Explorer 7:

  1. Copy & paste the following address: ftp://ftp1.digi.com
  2. Click the “Tools” button at the top-right and make sure that “Menu Bar” is checked.
  3. click “View” at the top-left then click “Open FTP Site in Windows Explorer”.
  4. In the new window that opens, click “File / Login As”, enter the above Username & Password, then click the “Log On” button.

Does this help?