AnywhereUSB Manager double connection

USB Devices AnywhereUSB Plus
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1

This is a constructive feedback about our issues with the AnywhereUSB 2 Plus device and AnywhereUSB Manager software. The latter is installed as a service in a Windows Server virtual machine for connecting to a remote GNSS USB device. However, a couple of interruptions in the connection occurred in the last months as the manager failed to connect to the device:

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From the screen shot, it seems like the service is blocking the use of the device to itself. I cannot attach the logs as it is forbidden by your application.

The manager version is v3.1.38.1 and the device firmware version is v25.5.52.25.

Since our application is critical, we cannot afford interruptions. We have installed four devices to our clients and we decided to remove them to replace with local compact computers.

Hope it may help.

2

Good afternoon,

Thanks for the feedback.

From looking at that screenshot, the status says no-one was using that USB device. When you’re in that state, you need to right-click the device then click connect (or setup auto-connect). does this help?