I have a Portserver TS MEI 1 port that is no longer found by the discovery utility, port authority, or device setup wizard. I have tried resetting the unit by holding the button down, it resets but still not found.
The serial connection does not work either.
This unit used to work.
There is a specific method to reset a Portserver to factory defaults, so I’d like to make sure you’ve followed that. Please refer to the following link for instructions:
Also, from what operating system are you trying to discover the unit? Does the computer you’re running discovery from have any built-in firewalls, or anti-virus software which may have a firewall running on it? Please refer to the following article for a known discovery issue with Windows XP: