Few days back, from iDigi platform, I reset my Connectport X2 installed on a remote site to its factory defaults and the device is showing “disconnected” status ever since. I asked an on-site person to reset the power and also unplug/plug-in the ethernet cable. But, nothing helps. I checked the routing table of the router to which X2 is connected and it doesn’t show up there too.
What are my options to bring the device back on? I would really appreciate any help.