Getting RealUSB Root Hub cannot connect Error 10 in device manager

USB
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1

I have read through these suggestions and tried several different drivers and it still is not working. driver exists on the server. Looking for more suggestions. Thanks

2

What firmware level is on the unit? What driver version is on the Windows 10 host.

What status is shown in the AnyWhereUSB Configuration Utility?

3

Driver 3.80.200.0 on a Windows 2008 R2 Server

Firmware Version: 1.82.16.44 on Device

Says Connected to Host PC Driver status Connection Successful to remote hub

We did test the Dongle on a PC to ensure that it worked.

4

Generally that means the driver is not installing properly. I would uninstall the AnywhereUSB driver and reboot. Try installing the AnywhereUSB driver again with admin rights.
I would also update to the 1.83 firmware on the AnywhereUSB device.

5

What dongle is being used? Have you gone through the following knowledge base?

http://knowledge.digi.com/articles/Knowledge_Base_Article/USB-license-dongle-attached-to-AnywhereUSB-cannot-be-found-by-related-software