Hello, I am having an issue with getting XCTU v. 220.127.116.11 to discover my XBee PRO 538 900 MHz devices. I am interfacing the device with the software via the Explorer Dongle. I have downloaded the appropriate drivers and firmware (I think), and the devices are straight out of the box (4 XBees, 2 USBs). Whenever I use XCTU to try to discover a device, I get the “Action required - reset your device” message. I click the reset button, and it brings up a sort of “dummy” radio in the list of radios in the software. Next to the function parameter is the statement “Not found in XCTU.” I tried to add the firmware to the library, but it still isn’t discovering it.
Your help is much appreciated. I am very new with all of this, so if I have left something important out of my question, or I have posted this in the wrong forum, please let me know.
Explorer Dongle link: http://www.digikey.com/product-detail/en/WRL-11697/1568-1116-ND/5318758?WT.mc_id=IQ_7595_G_pla5318758&wt.srch=1&wt.medium=cpc&WT.srch=1&gclid=CKGc7Imf99ICFdgIgQodhqsJdw