How to recover a XB24-BCIT-004 revC?

Good evening all,

I am new to the world of Xbee and eletronics.
I have a Xbee XB24-BCIT-004 revC that I’ve been trying to configure using XTCU.
I tried “Discover radio devices” with all the options selected but got nothing. After, I tried “Xbee Recovery”, got the reset message, tried to reset but was not able to. Got an error message “There is not an active bootloader in the module”.
I am a bit lost. Is there anything else I can do?

PS: I am using a CP210x USB to UART and OSX 10.10.

Thank you in advance!

try this guide:
http://knowledge.digi.com/articles/Knowledge_Base_Article/Recovery-procedure-for-ZigBee-XBees/