i need to access my digi portserver ts 16 to configur it

how to access?
what tools should i have?
if there is any software, please send me link to download it?

You can run our Discovery tool so you can assign it an IP and basic network info so that it is recognized on the network:
https://www.digi.com/support/knowledge-base/device-discovery-troubleshooting-tips

Thanks,

Digi Support