Neo 9pin

We tried using a 2 port Neo RJ-45 card but the pin outs on the RJ-45 is a different standard than we are used to. Can anyone confirm for me that the Neos with the 9pin connectors on board or using RS-232 standards?

Yes, all DB9 connectors do.

There are no standards for RJ45.

Most likely you are not used to them because there is no standard RJ45 as RS232. Here is a link to Digis pinout chart:

If you aren’t a cable making guy you may just want to buy one of these modtap cable adapters that allows you to use a regular ethernet cable instead: