No modem response

Hi,

Using USBAnywhere and a 4 port Rapid port modem from an XP Virtual Machine.

The modem(s) works fine using Hyperterminal and another piece of software too, but one piece of s/w doesnt, called Waltz.

Now, before you flame me, of course it seems like Waltz is the cause of the problem. However, what I’m trying to find out is if there have been any other issues related to the configuration noted above and modem comms problems with some apps and not others and if there have been any workarounds before.

All suggestions are welcome.

Regards
Paul

Hi,

Please update the firmware of the device.

http://www.digi.com/support/productdetail?pid=4682&type=firmware

USB modems are incompatible with AUSB, thus it is not recommended to use them.

Refer the KBase article

http://www.digi.com/support/kbase/kbaseresultdetl?id=3039