Not able to connect portserver II with hyperterminal.

HI!
Please help me …
Not able to connect portserver II with hyperterminal.
Defaulted the PSII By pressing 2 arrows Still CL appears then recycled the power.Connected through hyperterminal with RJ-45 to DB-9 connector.THe pin diagram is as in http://ftp1.digi.com/support/cabling/pc_term_rj45_8pin_altpin_db9f.pdf
But still not able to please help me… [:((] [:-/]

Hi ,

Please contact Digi Technical Support.