PortConnect LTS and LTS MEI Consoles

Serial Servers & Infrastructure Mangement ConnectPort TS/LTS
1

I have a Connectport LTS 16 MEI and a ConnectPort LTS 32 and I have a question of the functionality.

I can’t seem to actually connect to the console of anything that is plugged in. I can ssh to the device and bring up the cli menu but when I type connect 1 it just hangs. Also when I telnet to a telnet port or ssh to a ssh port, it just hangs.

Am I supposed to be able to use the telnet command on a remote system and connect to a console of an attached device? I’m connecting my cisco equipment consoles with ethernet cables and cisco straight through cables.

I configured the serial port profile to be a console management port, is that the correct one?

thanks,

-tom

2

Hello,
did you check the cabling pinout for console access? see cable guide on support page.
maybe you update it to the latest firmware version Digi ConnectPort LTS 8/16/32 Terminal Server Support Resources then perform a factory reset and retry? If this does not help create a support case with Digi Technical Support providing the serial number: Submit a Support Case

3

I tried a cisco cable, regular ethernet and cross over cables.

ports 1 and 3 are regular ethernet, 2 and 4 are crossover

Port#  RTS     CTS     DSR     DCD     DTR   
   1   off     off      on     off     off   
   2   off     off     off     off     off   
   3   off     off      on     off     off   
   4   off     off     off     off     off

They are all set to the console management profile

I can see I’m sending, but not receiving:

#> info serial port=4

Serial port 4 statistics :

rbytes : 0 tbytes : 3
overrun errors : 0 frame errors : 0
parity errors : 0 breaks : 0