problem with PortServer

Serial Servers & Infrastructure Mangement Portserver TS
1

Hello,

i have one probem with PortServer.
I was succesfull to connect it to Cisco routers.
But when i connecting to Cisco router and issue command show running , i got only several lines.

like this:

R3#sho run
Building configuration…

Current configuration : 3959 bytes
!
version 12.3
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname R3
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
!
resource policy
!
ip subnet-zero
!
!
ip cef
no ip dhcp use vrf connected

R3#

i think this some problem with terminal settings

2

How are you connecting to the ports (telnet, connect, modem, etc…)?

We have seen this behavior with certain telnet clients not interpreting the carriage returns/line feeds properly.

3

i am connectig to ports using telnet (default windows client). like this:
telnet 192.168.30.239 2002

Digi International
PortServer 16

R2#
R2#
R2#
R2#
R2#
R2#sho runn
Building configuration…

Current configuration : 4155 bytes
!
version 12.3
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname R2
!
boot-start-marker
boot-end-marker
!
!
no network-clock-participate slot 1
no network-clock-participate wic 0
no aaa new-model
ip subnet-zero
!
!
ip cef
no ip domain lookup
mpls label protocol ldp

R2#

also i have noticed that when i press ENTER, promt displayed two times.
here is PortServer config:

#> cpconf term

#set config ip=192.168.30.239
set config submask=255.255.255.0
set config myname=PORTSERV
set config domain=DOMAIN
set config gateway=255.255.255.255
set config nameserv=255.255.255.255
set config realport=771
set config boothost=255.255.255.255
set config bootfile=

set ports range=1 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=1 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=1 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=1 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=1 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=1 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=1 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=1 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=1 cmdprompt=“digi>” logprompt=“login:”
set logins range=1 passprompt=“passwd:”
set logins range=1 write=off login=on passwd=off verbose=off

set ports range=2 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=2 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=2 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=2 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=2 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=2 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=2 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=2 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=2 cmdprompt=“digi>” logprompt=“login:”
set logins range=2 passprompt=“passwd:”
set logins range=2 write=off login=on passwd=on verbose=off

set ports range=3 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=3 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=3 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=3 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=3 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=3 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=3 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=3 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=3 cmdprompt=“digi>” logprompt=“login:”
set logins range=3 passprompt=“passwd:”
set logins range=3 write=off login=on passwd=on verbose=off

set ports range=4 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=4 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=4 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=4 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=4 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=4 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=4 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=4 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=4 cmdprompt=“digi>” logprompt=“login:”
set logins range=4 passprompt=“passwd:”
set logins range=4 write=off login=on passwd=on verbose=off

set ports range=5 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=5 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=5 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=5 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=5 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=5 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=5 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=5 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=5 cmdprompt=“digi>” logprompt=“login:”
set logins range=5 passprompt=“passwd:”
set logins range=5 write=off login=on passwd=on verbose=off

set ports range=6 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=6 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=6 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=6 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=6 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=6 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=6 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=6 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=6 cmdprompt=“digi>” logprompt=“login:”
set logins range=6 passprompt=“passwd:”
set logins range=6 write=off login=on passwd=on verbose=off

set ports range=7 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=7 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=7 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=7 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=7 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=7 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=7 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=7 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=7 cmdprompt=“digi>” logprompt=“login:”
set logins range=7 passprompt=“passwd:”
set logins range=7 write=off login=on passwd=on verbose=off

set ports range=8 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=8 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=8 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=8 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=8 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=8 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=8 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=8 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=8 cmdprompt=“digi>” logprompt=“login:”
set logins range=8 passprompt=“passwd:”
set logins range=8 write=off login=on passwd=on verbose=off

set ports range=9 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=9 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=9 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=9 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=9 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=9 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=9 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=9 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=9 cmdprompt=“digi>” logprompt=“login:”
set logins range=9 passprompt=“passwd:”
set logins range=9 write=off login=on passwd=on verbose=off

set ports range=10 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=10 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=10 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=10 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=10 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=10 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=10 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=10 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=10 cmdprompt=“digi>” logprompt=“login:”
set logins range=10 passprompt=“passwd:”
set logins range=10 write=off login=on passwd=on verbose=off

set ports range=11 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=11 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=11 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=11 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=11 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=11 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=11 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=11 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=11 cmdprompt=“digi>” logprompt=“login:”
set logins range=11 passprompt=“passwd:”
set logins range=11 write=off login=on passwd=on verbose=off

set ports range=12 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=12 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=12 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=12 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=12 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=12 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=12 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=12 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=12 cmdprompt=“digi>” logprompt=“login:”
set logins range=12 passprompt=“passwd:”
set logins range=12 write=off login=on passwd=on verbose=off

set ports range=13 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=13 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=13 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=13 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=13 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=13 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=13 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=13 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=13 cmdprompt=“digi>” logprompt=“login:”
set logins range=13 passprompt=“passwd:”
set logins range=13 write=off login=on passwd=on verbose=off

set ports range=14 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=14 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=14 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=14 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=14 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=14 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=14 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=14 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=14 cmdprompt=“digi>” logprompt=“login:”
set logins range=14 passprompt=“passwd:”
set logins range=14 write=off login=on passwd=on verbose=off

set ports range=15 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=15 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=15 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=15 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=15 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=15 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=15 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=15 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=15 cmdprompt=“digi>” logprompt=“login:”
set logins range=15 passprompt=“passwd:”
set logins range=15 write=off login=on passwd=on verbose=off

set ports range=16 termtype=“vt100” dev=prn sess=4 uid=0 edelay=1
set ports range=16 auto=off bin=off group=0 dport=0 dest=255.255.255.255
set line range=16 baud=9600 csize=8 parity=N stopb=1 break=ignore
set line range=16 error=null inpck=off istrip=off onlcr=off otab=off
set flow range=16 ixon=on aixon=off ixoff=off ixany=off itoss=off altpin=off
set flow range=16 rts=off dtr=off cts=off dcd=off dsr=off ri=off
set keys range=16 eof=^D erase=^H flush=^@ intr=^C kill=^E lnxt=^V
set keys range=16 tesc=^] xon=^S xoff=^Q xona=^S xoffa=^Q
set logins range=16 cmdprompt=“digi>” logprompt=“login:”
set logins range=16 passprompt=“passwd:”
set logins range=16 write=off login=on passwd=on verbose=off

set host rmhost=on range=*

set rout rmroute=on range=*

set terms rmterm=on range=*
set terms termtype=test npages=3 clrseq=<>
set terms termtype=test swtseq=1<<1>> swtseq=2<<2>> swtseq=3<<3>>
set terms termtype=test swtseq=4<<4>> swtseq=5<<5>> swtseq=6<<6>>
set terms termtype=test swtseq=7<<7>> swtseq=8<<8>> swtseq=9<<9>>
set terms termtype=wy60 npages=2 clrseq=^[+
set terms termtype=wy60 swtseq=1^[w0 swtseq=2^[w1 swtseq=3^[w2
set terms termtype=wy60 swtseq=4^[w3 swtseq=5^[w4 swtseq=6^[w5
set terms termtype=wy60 swtseq=7^[w6 swtseq=8^[w7 swtseq=9^[w8
set terms termtype=wy60-e npages=3 clrseq=^[+
set terms termtype=wy60-e swtseq=1^[w0 swtseq=2^[w1 swtseq=3^[w2
set terms termtype=wy60-e swtseq=4^[w3 swtseq=5^[w4 swtseq=6^[w5
set terms termtype=wy60-e swtseq=7^[w6 swtseq=8^[w7 swtseq=9^[w8
set terms termtype=vt100 npages=1 clrseq=^[+
set terms termtype=vt100 swtseq=1 swtseq=2 swtseq=3
set terms termtype=vt100 swtseq=4 swtseq=5 swtseq=6
set terms termtype=vt100 swtseq=7 swtseq=8 swtseq=9
set terms termtype=? npages=0 clrseq=
set terms termtype=? swtseq=1 swtseq=2 swtseq=3
set terms termtype=? swtseq=4 swtseq=5 swtseq=6
set terms termtype=? swtseq=7 swtseq=8 swtseq=9

set users rmuser=on range=*

set altip rmrange range=*

set arp rmarp=on range=*

set auth rmrange=*
set auth range=1 ip=0.0.0.0 mask=0.0.0.0 real=* login=0

set logins message=1:“Digi International” range=*
set logins message=2:“PortServer 16” range=*

snmp run=off auth_trap=off
snmp trap_dest=0.0.0.0
snmp location=“”
snmp contact=

4

The following knowledge base article looks like it will address your issue:

http://www.digi.com/support/kbase/kbaseresultdetl.jsp?id=23

5

some comments on this command:
set telnetip ip=IP_ADDRESS mask=MASK_VALUE mode=striplf

what ip address it is? source ip address of computer i am connecting from?

also one more question: do you have list of telnet clients without this known issue?
i am experiencing the same problem with Secure CRT also

6

The IP and mask would be the source from where you’re coming from.

No list I’m aware of. On my SecurCRT 5.2 rev I do see under ‘Advanced’ an option ‘Translate incoming CR to CR/LF’. Setting this should resolve the problem. Look for this on other clients as well.

The newer telnet windows client has a ‘set crlf’ also that should work.