Recent new owner of product, working to get this working properly in our VMware environment.
We have a Windows 2008 R2 (x64) Server with the AnywhereUSB Client installed and connected to a 2 port device with one 4-port Rapidport multi-modem connected.
I have been troubleshooting modem query issues that seem to occur x minutes after the server boots.
I am trying to apply a firmware update to the modems and am using the Rapidport Firmware Update Utility, however when I run it… I get “COM1 : Timeout when trying to update…”
It appears the modem is available as I can query it, but I cannot load the firmware update.