Reset in XBee ZNET 2.5

,

I am facing a problem with reset in XBee ZNET 2.5.
when i open with X-CTU ,it not get connected even if the COM port is perfect.when i click on TEST button ,i can’t get the Serial num, only the Dialog box with RESET instruction opens.

so, please help me with this problem.

have you tried by pressing the RESET button of interface board ?

ya,i tried for so many times and also refer the other methods that are posted related to this problem.but that don’t work.

ya,i tried for many time, but it’s not working.

Try reflashing the firmware on the module.

  • select correct COM port, Function set and Version
  • check “Always Update Firmware”
  • click “Show Defaults”
  • click “Write”
    If Action Required window pops up, press the reset button on the interface board.
    Before this optimize your boards, http://www.digi.com/support/kbase/kbaseresultdetl?id=3418

ya,i tried for so many times and also refer the other methods that are posted related to this problem.but that don’t work.

Try below link and check whether you can see bootloader, http://www.digi.com/support/kbase/kbaseresultdetl?id=3203
If no, contact Digi, they will arrange RMA for failed units.