Hello
In the “Digi XBee® Industrial Gateway” User Guide, section: “Restore XBee Industrial Gateway factory defaults” on page 150 I read:
“On the front of the XBee Industrial Gateway device, press the pin in the pinhole for ten seconds to return the device settings to factory defaults.”
I do just that and nothing happens whatsoever. Fearing that the button was too small and maybe I would be hitting the PCB I opened it up and pressed the button directly and still nothing happens.
I have also logged into the remote manager to be sure that the button is enabled for factory reset. The configuration says:
“Default button, per Digi product specification”
Which I think means that the button will be factory reset. I have also made sure that the number of seconds that the button has to be pressed is 10.
What else do I need to do to factory reset the gateway? I have searched for the option in the embedded webserver and the remote manager but I can’t find it.