WR11 transport that will turn off after a few days

Digi TransPort WR (Series)
,
1

we have a WR11-L600-DE1-XU that will turn off after a few days and will not go back on until we do a reset. This unit is installed into an enclosure but it is well ventilated. does anyone else experience this before?

any help would be greatly appreciated

thanks

2

Hi

are you using the DIGI power supply and is not interupted ?

when you go to reset the device
does it show any LEDS ?
Can it be accessed localy >
are all the ledbs of but power is good ?

regards

3

If running firmware 6.1.2.2 downgrade to 6.0.0.6 or previous as there is a bug in 6.1.2.2 currently being assessed by Digi

This bug causes LAN ports to not function correctly.
SAROS-2781

4

before reset no LEDs are on and no communication until we reset the device. Yes power is good.

5

Thank You we will check

6

Hi so how does that effect a wr11 that has no LEDs on no connection ??

7

did not see the reply about LED’s below main question…