XB24-Z7WIT-004 Firmware Problem

Hi friend i need help regarding communicatinng xbee Xb24-z7wit-004.i am not able to communicate it with x-ctu…
i have tried to download the new firmware but no sucess.
i want to use xbee in direct mode. so which version should i download into xbee.
I have tried to use terminal window to reset xbee and enter into bootloader but no sucess.

I am using serial board with xbee to comm with pc

Plz help me to solve this.

thanks in advance…

Did you try the below links,
http://www.jsjf.demon.co.uk/xbee/faq.pdf
http://www.digi.com/support/kbase/kbaseresultdetl?id=3203
screen shots of errors would be helpful.

I am facing the same issue with the same part number.
The module is not detected by X CTU at all.

I have two sets and both have the same issue.

Asrar