AnywhereUSB/14 constantly drops USB Flash Key

HI All,

We purchased 2 AnywhereUSB devices to use with our companies Licensing Servers. (Dongle based Licensing)

It has been working great, until recently when i needed to connect a “Lexar JumpDrive Firefly” flash key.

This licensing system launches a exe on the USB key and writes informtaion to a configuration file which is also on the USB key.
As our server environment is completely virtualised, our ESXi guest Server runs this service across the network, using the AnywhereUSB/14 device.

If i watch the Server environment, primarily “My Computer”, at random and regular intervals, the entire Flash drive (F:) dismounts and dissapears. generally a few secons later, it remounts and reappears as an F:.

I am trying to work out if the issue is with the Key itself, or if AnywhereUSB/14’s are not designed to mount flash keys across the network.

Any ideas?

Hi,

Updating driver and firmware fixes know issues.So update driver and firmware from digi website.

Try connecting this flash key directly to your PC, also update the drivers of flash key