AnywhereUSB/5 G2 - Don't show any connected device


I have configured an AnywhereUSB/5 G2. I’m able to access to the web interface, but no “Applications” nor “RealPort *” options appears.

The connection from Windows 10 is done successfully, but no device is mapped.

I have connected a USB printer to one USB port but the whole leds are off.

I have updated the AnywhereUSB/5 G2 to the last firmware version. The configuration utility version is the 3.82.207.

Thanks in advance.

Is the system status LED illuminated? If so, what acivity is seen (i.e. blinking green, solid green, blinking red/green pattern, etc…)?