AnywhereUSB in windows 2012 R2 not working


Recently brought a USB anywhere 2 to use it with windows 2012 R2 box hosted on a windows 2012 R2 ( hyper-v)

The ip address on my windows client box 172.16…32.6/24 .The USB anywhere is connected to the core switch with an IP address /

I am running the discover utilities (40002256_H or 40002256_G) from the 2012 R2 server ( and the USB anywhere is not showing up on the list

On this windiws 2012 R2 box have installed the configuration utility (40002668_M) and it is not showing any devices

On further inspection noticed under device management I can see an error as below

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I have uninstalled the configuration utility and install it back a couple of times and still getting the same

From this windows box i can browse to USBAnywhere and do all configuration
There is no firewall

Any help will be highly appreciated


If you haven’t already, please review the AnywhereUSB Quick Start Guide. It contains links to KB articles related to the discovery issues you are facing.


Does this help?