Hello, we are using Edgeport/8 USB/RS232 adapters in our company.
Sometimes we get problems with the COM-Port assignment on Windows 7 64-Bit systems.
We use the Ionetworks driver 5.3.
Sometimes some COM-Ports are inverted.
We expect the COM-Ports in ascending order for example 3, 4, …, 10.
Or if we change the adapter, COM-Ports with 11, 12, …, 18.
But sometimes the order is wrong, for example 3, 5, 4, 6, 7, 8, 9, 10.
If I try to correct it with the Edgeport configuration utility, running from C:\Windows\System32\Edgeport64.exe with administrator rights, nothing happens.
The same behavior occurs on single or dual core computers.
Edgeport configuration utility and the ionport.ini are working only, if no driver for the COM-Ports is installed.
My understanding is:
- plug in the adapter
- install the driver for the edgeport/8 devices (this installs the Edgeport configuration utility)
- now I can create an ionport.ini file with the Edgeport configuration utility
- now I can install the driver for the COM-Ports (in order defined in the ionport.ini)
But if I want to change the COM-Ports now, after installing the driver, it is not possible with the ionport.ini.
Another matter or error is, I have to disable the UAC, if I want to uninstall the driver with the Edgeport configuration utility.
In the logfile is written, that the OEMx.inf files were deleted. But the OEMx.pnf files were not deleted.
Our problem is the case of services. We have costumer with the adapter and we have the computer.
The customer is not able to install the driver with a complicated procedure, if we send him the computer.
So it is necessary to send us the adapter, so we can configure the whole system.
The problem is that the COM-Port assignment uses the ID of the adapter.
What can you recommend me to do in this case?
edgeser64.sys = 5.30.02
ionenum64.sys = 5.00.03
edgecoin64.dll = 5.00.03
impscoin64.dll = 5.00.03
edgeport64.exe = 5.58.5
COM Port Assignment = Based on converter serial number.
Please, can you help us?