Edgeser.sys causing blue screen Windows 7 32 bit USB 2

USB
1

I am running Windows 7 Ultimate 32 bit. Using Edgeport/4 for navigation computer. I am getting blue screen so started driver verifier which reports “DRIVER_VERIFIER_DETECTED_VIOLATION” caused by driver edgeser.sys version 5.70.105.

2

I would uninstall the EdgePort driver and reinstall the driver. Make sure you reboot the computer after uninstalling the driver.

EdgePort Uninstall:
http://knowledge.digi.com/articles/Knowledge_Base_Article/How-do-I-uninstall-the-EdgePort-drivers/?q=Edgeport+USB+–+All+model+USB-to-serial+converters+uninstall&l=en_US&fs=Search&pn=1

EdgePort Install:
http://knowledge.digi.com/articles/Knowledge_Base_Article/How-to-install-the-Edgeport-driver-in-Windows/?q=Edgeport+USB+–+All+model+USB-to-serial+converters&l=en_US&fs=Search&pn=1

3

I had tried uninstalling and reinstalling, but still getting blue screen.

The computer is running navigation software, as soon as the program is started it is blue screening.

I haven’t had any problems before using the Digi edgeport, I prefer them to say the Moxa serial to usb as you don’t suffer from the “Crazy Mouse” with the edgeport.

4

What if you use Putty to try to access the comport and see if you get the blue screen?

5

Yes, blue screen when accessing Com port using putty.

6

I would install the EdgePort on a different computer and see if the issue still occurs. If the issue still occurs, that would probably mean the EdgePort is defective.

7

I tried it on another identical computer and the same problem blue screen. So I took a different PC to client to try and no problem.