I have connected my AnywhereUSB to VM’ed Windows 2003 Server SE SP2. I have connected a large USB drive to it and it connects and works perfectly.
However I wish to share this drive over the network. I can share it and give permissions to it but when I try to connect from a remote windows operating system an error is displayed. “\servername\share is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have permissions. Not enough server storage is available to process this command.”
I looked the error up and got some microsoft solutions that lead no where and I am out of ideas. Microsoft Solution
I would really appreciate any help on this. It is important that I get this drive to share from this server.
To be honest, our support options here at Digi are going to be very limited for this issue, considering that:
The AnywhereUSB and drive are both functional, at least in a basic sense.
That error is a somewhat ambiguous Microsoft error, and we haven’t had a report of that error before.
USB storage devices aren’t really recommended for use with the AnywhereUSB to begin with, because the AnywhereUSB is a USB 1.1 hub. We’ve gotten other “strange” reports of behavior from customers using (especially large) storage devices. I can’t say for sure that a simple “lack of bandwidth” issue is the cause of this issue, but it wouldn’t surprise me.
If the host PC in question was a physical PC then I’d ask you to connect that drive directly to the PC and let me know if you got that same error, but it’s a VM so that limits our troubleshooting options. If it was a physical PC and we could try that, it would help us try to pinpoint the cause of the problem, i.e. tell us if it’s related to the AnywhereUSB being involved or not.
I don’t suppose you have a physical PC on the network running the same OS that you could try to re-create the issue with, both using the AnywhereUSB and not using the AnywhereUSB?
Besides that, my best suggestion is to pursue troubleshooting this issue as if that drive was connected directly to a physical PC, i.e. you may want to open a ticket through Microsoft.
One thing that caught my attention was the statement “Because of security and the ICT policies that are in place, it is not possible for the thin client users to have USB access.”
So I wonder, do you have any such policies in place on your network? Is your host PC a domain controller, or is it logged onto a domain?
By the way, the other customer was able to test #4 already so you can disregard that.