Stop-A command through Portserver TS 4

Serial Servers & Infrastructure Mangement Portserver TS
1

Does anyone know how to issue a stop-a command while telnet’d (or ssh’d) into a solaris box, using a PortServer?

~# which I am accustom to using doesn’t seem to work through a PortServer.

2

This should be the info you’re looking for:
http://search2.digi.com/support/kbaseresultdetl.jsp?id=369

3

That worked perfectly and is exactly what I need to know.

Thanks Very Much for you fast reply.

4

Hello. We’ve got a couple of questions for your consideration…

  1. We recently connected a Netra t1/105 server to a TS16 via a custom cable with the pinouts below:

RJ45 (TS16) RJ45 (Netra)

2 (DTR) 1 (DCD)
3 (TxD) 5 (RxD)
6 (RxD) 4 (TxD)
7 (DSR) 7 (DTR)
5 (SG) 8 (SG)
8 (CTS) 2 (RTS)
1 (RTS) 7 (CTS)
4 (GND) 3 (GND)

The above pinout basically adheres to that of a Cisco console adapter (PN 76000631). We chose it because it was the closest match from our search via the Internet for a Netra T1/105 serial cable. In short, we can now see console output but we can not get any response when we try to input commands via the SSH connection. Some current config excerpts from ourT16 are shown below:

#> show port range=8

tty termtype dev sess uid edelay auto bin group dport dest

8 vt100 prn 4 none 1 off off none none none

#> show line range=8

tty baud csize parity stopb break error inpck istrip onlcr otab

8 9600 8 N 1 ignore ignore off off off off

#>

Hopefully it helps.

  1. Lastly, do you know what the “Stop-A” equivalent is in Solaris for an SSH connection to the TS16? We tried “CTRL-BRK” which works in a Hyperterminal console connection directly to the a Netra T1/105 server but does not appear to work via the SSH connection to the TS16. FYI, we’re using a Putty SSH client (v.58).

Any assistance/feedback that you folks can offer would be greatly appreciated. Thanks in advance.

5

Something does not look right with your cable. Please confirm the pin-outs from the following diagram:

http://supportold.digi.com/support/techsupport/common/cables/async/rj45-8pin-altpin--cisco-rj45-8pin.htm

Also, be sure and plug the “Netra” end of the cable into the Netra server port, as the cable is not interchangeable.

Typically, ~break (tilde break) is used to send a stop-a via SSH.

6

First, thanks for responding. Yes, to summarize our (2) issues:

  1. Sorry, we had syntax errors transcribing. Actually, our pinouts are …

RJ45 (Netra) RJ45 (TS16)

2 (DTR) 1 (DCD)
3 (TxD) 5 (RxD)
6 (RxD) 4 (TxD)
7 (DSR) 8 (DTR)
5 (SG) 6 (SG)
8 (CTS) 2 (RTS)
1 (RTS) 7 (CTS)
4 (GND) 3 (GND)

which matches the pinout diagram in your URL. Yes, we’ve also verified that each end of the cable is connected tothe correct port/device. Still not getting a response to the console when we type commands via the SSH connection.

  1. We tried “~Break” in a different and existing console connection that works but still could not force a “Stop-A” condition. The port config for that connection (Server is a Sun E420R) is shown below:

#> show port range=1

tty termtype dev sess uid edelay auto bin group dport dest

1 vt100 prn 4 none 1 off off none none none

#> show line range=1

tty baud csize parity stopb break error inpck istrip onlcr otab

1 9600 8 N 1 send ignore off off off off

#>

Note: We configured/verified the “break” column from the “show line” output to “send”.

Thanks in advance.

7

This might also be affected by how your connectesc or telnetesc settings are set.

It would probably be best at this point to call into Technical Support (952-912-3456) or open an Online Support Request if you haven’t done so already.