I don’t have the digi prototype board… i am using Gravitech 3.3V Adaptor… to configure the module… sometimes i can access the modem without problems but most of the time i cant :S
I’ve seen situations where the module and the board don’t get along as far as power settings. I remember one time a board was ramping the voltage up too quickly (0-3.3v in 10 micro seconds). The module (not an xbee) required a time between 700 micro - 140ms, so it was way out of range. The module booted in an unknown state and would act unpredictable.
I would try something different, just to get another data point. Perhaps another Xbee will work, though I’d be surprised if that’s the solution. More likely there is some kind of hardware incompatability.
I know this, if you drop the xbee on the digi prototype board, it will work. we tell customers that all the time when they have problems like yours.
when you get the error, what is the red LED on the module doing? blinking?
Change the baud rate to 38400 and check “No baud change” under PC Settings in X-CTU
Go to Modem Configuration tab, select correct Modem, Function set and Version
Click “Show Defaults”
Check “Always Update Firmware”
Click “Write”
If “Action Required” window pop up, press the reset button on the interface board once, Digi interface provides reset button.
I’m not sure about other boards. The pop up disappears and module gets programmed to selected firmware.