XBee3 cellular modems with bug on file system

XBee & XBee Gateway XBee - Cellular
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1

Hi, according to chagelog of releases firmwares on multiples devices, like XBee LTE Cat1 Global (4151E), Xbee Gloabl LTE-M/NB-IoT (1161E) and others.
A critical issue was fixed, “Fixed a critical issue found with some of our customer devices where the firmware cannot be updated and files on the file system cannot be created or modified.”.
If a devices is already in this state, impossible of modify files, Is there any way to repair it?, since it was not possible to flash this new firmware.

Regards

2

Did you follow the release notes and issue the AT!F command and verify the Flash ID value?

3

Yes, the module responds 0xEF4017

4

To resolve the issue, you will need to update the radios firmware to the most current version available.

5

It is not possible to update the module, I have tried multiple times (also using Xbee Recovery menu), but it always fails.

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image532×519 24.2 KB

6

Sometimes this the error is showed

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image515×516 23.9 KB

7

I would suggest reaching out to Digi Support by creating a case at https://my.digi.com/. Make sure to provide everything you can including the above images, IMEI and a copy of the invoice the module was purchased under.